Electric Prayer

Some of you who use BT Internet as their email service provider and use our service to send you daily emails have started to report a problem. You receive a message from us saying that you replied to one of those daily emails and that the service has therefore been stopped. You are puzzled because you did not, sitting in front of your screen, send such a message.

Here is the kind of message that BT Internet sent us, pretending that it was from you:

Message rejected on 2025/12/08 09:01:06 GMT, policy (3.2.1.1) ID (6903EDDB0FE62BE2) - Your message looks like SPAM or has been reported as SPAM

In other words, BT Internet is protecting you from receiving the messages you asked for.

You are paying BT Internet to do this, and we cannot interfere.

If you want to change this behaviour, you need to find the email address from which we send messages to you. This is announced when you first set up the service, and it is also the “FROM” address on every message you receive from us. It will look something like yhkhdgd@automatic.universalis.com

Once you have the address, add it to BT Internet’s Safe Senders list. Here are their instructions.

Once you have added the address to the Safe Senders list, nothing will happen. Either re-start the daily email service yourself or ask us to do so.